Job Description
Posted on 27 October 2026
1. Efficient Call Handling
2. Properly log calls in the Call Log System
3. Coordination with other Business Units and branches
4. Prepares and submits daily, weekly, and monthly reports
5. Provides adequate information per unit
6. Handles customer complaints and provides possible resolution whenever necessary
7. Handle escalated customer complaints and complex issues that require in-depth problem solving
8. Facilitates bookings request and cancellations
9. Manage walk-in customers and can duty at Pier site or branches
10. Handles and answers emails and social media
Qualifications/Requirements
4-year college graduate (fresh graduates are encouraged to apply)
Good communication skills
Computer literacy
Can work under pressure
With positive attitude
Willing to be trained
Location: Pasay or Tondo Manila
Work location
PASAY CITY, NCR, FOURTH DISTRICT
Salary: ₱20,000.00
Source: https://philjobnet.gov.ph/job-vacancies/job/customer-service-assistant-1496765
Remarks
No additional remarks
Not specified...
